Frequently Asked Questions
Your Account
Can I change my account details?
Yes you can change your account details. Click on the ‘my account’ link, log in and select the ‘my profile’ link.
Ordering
How do you handle payments?
We use PayPal to handle online payments.
Do I need a PayPal account?
No, you can either make a payment with an existing PayPal account or use one of the following cards:
MasterCard/Eurocard
Visa/Delta/Electron
American Express
Switch/Maestro
Solo
Do I need a PayPal account?
No you can make a payment through PayPal without having to open a PayPal account.
Will I receive confirmation?
Yes you will receive both an email from PayPal and from Setanta Hurls confirming your order.
Returns
I would like to return a product, how do I go about this?
Please see our
returns policy.
My product is faulty, what can I do?
Again, please see our
returns policy.
Delivery
What is the postage and package charge?
Please see our
delivery information.